Q. Is ordering online secure?
A. Indeed. When you place an order on our website (or via any other method), we handle the information you give us with the highest care. We ensure that all of our personnel are aware of our security and privacy standards, and all of the information you submit during the ordering process is kept private. Please feel free to email us at customerhelp.genzzy@gmail.com if you have any more concerns regarding the security of placing an online order from the Genzzy.store.

. How do I place my order?

A.

• Click on the product you want to buy.
• Click on “Add To Cart” option.
• You can add multiple products to the cart by opening different products and adding them to the cart.
• After that, click “Cart” on the menu bar.
• Scroll down and click “Proceed to checkout”.
• Fill in all the billing details and check the order details (including the total cost).
• Click on the “Order place” button below the form.
• Hence, your order is placed, and you will get a confirmation email of your order detail.
• You can receive your order through the Cash On Delivery(COD) method.

Q.. How do I cancel an order on Genzzy.Store?

A. To cancel your order, go to your account and log in. During business hours, guest users can cancel their orders by contacting our customer support team. During the last confirmation call, you can also cancel your order.

Q. What is your returns policy?

A. For the return policy, visit the “Return Policy” form.

Q. What is your refund policy?

A. For the refund policy, visit the “Refund policy” form.

Q.. What is your shipping cost?

A. Our shipping cost is Rs 00/-. We are Offering Free Shipping

Q: Which service do you use for shipping?

A. We use “M & P, TCS, and Leopards Courier Services” for shipping.

Q. What is your time to deliver?

A. We deliver in 2-3 working days after confirmation call.

Q. How to order an out-of-stock product?

A. You can pre-order any product that is out of stock by contacting us through call or email.