We have a 5-day return policy for all electronic products because we want you to be satisfied with your purchase. You can return your item for a complete refund if you're unhappy with it for any reason.

Please get in touch with us within 5 days of receiving your order if you would like to return an item. You will receive a return shipping label from us. Within 10 business days of receiving the returned item, your refund will be processed.

Exceptions to the Return Policy

The following items are not eligible for return:

• Products that have been used or damaged
• Products that are missing parts or accessories
• Products that were purchased on sale or clearance

How to Return a Product

To return a product, please follow these steps:

1. After your order is received, get in touch with us within five days.
2. Give us the reason for your return along with your order number.
3. You will receive a return shipping label from us.
4. Return the item to us after packing it safely.
5. We will complete your refund within ten business days of receiving the returned item..

Refunds

Refunds will be made to the original payment method used to purchase the product. The refund will be credited to your account if you used a credit card to make the purchase. The credit will be credited to your account if you paid using a bank or any other local payment method in Pakistan.

Contact Us

If you have any questions about our refund policy, please contact us at customerhelp.genzzy@gmail.com

We appreciate you buying at Genzzy!